99sb Privacy Policy

01 Introduction

99sb operates an online gaming and sports betting platform designed for Pakistani players. The platform offers cricket betting — covering PSL, T20 internationals and domestic fixtures — alongside slot games, fish games, live casino and a range of bonuses and promotions. All transactions on 99sb are conducted in PKR using locally supported payment methods including JazzCash, Easypaisa, Raast and bank transfers.

When you register and use 99sb, we necessarily collect certain personal information as part of operating the platform. This Privacy Policy sets out clearly what information we collect, why we need it, how it is used and how long we keep it. We also explain what rights you have over your own data and how you can exercise them.

We do not sell your personal data to third parties for marketing or advertising purposes. Data collected on 99sb is used specifically to operate the platform, verify accounts, process payments, prevent fraud and improve the user experience. That is the commitment we make to every player on the platform.

02 Data We Collect

We collect personal information at different points during your use of the platform. Below is a breakdown of the categories of data collected and when each type is gathered.

We only collect data that is necessary for one of the purposes described in this policy. We do not collect sensitive personal data such as biometric data, religious beliefs or political opinions, and we do not request information that goes beyond what is reasonably required to operate a gaming platform.

03 How We Use Your Data

The personal data we collect is used for specific, legitimate purposes related to operating 99sb. The table below summarises the key uses and the basis on which we process each category of data.

• Account Management: Creating and maintaining your player account, verifying your identity and age, and handling account security.
• Payment Processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. We pass necessary transaction details to our payment partners to complete each transaction.
• Platform Security & Fraud Prevention: Monitoring for suspicious activity, detecting duplicate accounts, preventing bonus abuse and protecting the integrity of cricket betting markets and other games.
• Customer Support: Responding to your queries, resolving disputes and providing account assistance.
• Regulatory Compliance: Maintaining records as required by applicable anti-money laundering and know-your-customer obligations.
• Platform Improvement: Analysing how players use the platform — which games are popular, how the deposit flow performs, where players encounter issues — to improve the overall experience.
• Promotions & Bonuses: Administering bonus offers, tracking wagering requirements and managing PSL betting promotions or other time-limited campaigns.
• Responsible Gaming: Monitoring gaming patterns to support responsible gaming tools including deposit limits and self-exclusion requests.

04 Payment Data & PKR Transactions

All financial transactions on 99sb are denominated in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast or bank transfer, your transaction details are handled by the relevant payment provider under their own privacy and security standards.

99sb does not store full payment credentials — such as complete bank account numbers or card numbers — on its own servers. What we retain is a transaction reference, the amount, the payment method type and the date, which is necessary for our records and for resolving any payment disputes.

Payment Security

Our payment integrations use encrypted connections for all data in transit. Payment providers we work with are established services operating in Pakistan. We verify that payment accounts used for deposits belong to the same person as the registered account holder — this is a standard anti-fraud and anti-money-laundering measure.

05 Cookies & Tracking Technologies

99sb uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the site. They do not contain your personal financial information and cannot execute code on your device.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These handle your login session, keep your betting slip intact and maintain your account preferences. The platform cannot function properly without these.
• Analytics Cookies: Used to understand how players navigate the platform — which pages are visited most, where users drop off in the registration flow, how long sessions last. This data is aggregated and anonymised.
• Preference Cookies: Store your chosen language, odds format and other display preferences so you do not need to reset them each visit.
• Security Cookies: Help us detect and prevent fraudulent activity, including bot activity and account takeover attempts.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the platform normally. Analytics and preference cookies can generally be disabled without affecting core functionality.

06 Third-Party Sharing

We do not sell, rent or trade your personal data to any third party for commercial purposes. We share data only in the following limited circumstances and only with parties that have appropriate data handling obligations in place:

• Payment Providers: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data needed to process your deposits and withdrawals in PKR.
• Identity Verification Services: Where we use a third-party KYC provider to assist with verifying your identity documents, that provider receives only the information necessary for the verification task.
• Platform Infrastructure Providers: Cloud hosting, content delivery and security services that power the platform may process data as part of their service. These providers operate under strict data processing agreements.
• Fraud and Security Services: Specialist providers that help us detect unusual activity, prevent bonus abuse and protect the integrity of betting markets.
• Legal and Regulatory Obligations: We may disclose data when required to do so by law, court order or in connection with any legal proceedings. We will always aim to inform you of such disclosure unless legally prohibited from doing so.

07 Data Retention

We keep your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable obligations. The following general retention principles apply:

• Active Account Data: Retained for the full duration your account is active on the platform.
• Transaction and Financial Records: Retained for a minimum of five years following the transaction date, in line with standard financial record-keeping practice.
• Identity Verification Documents: Retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later.
• Support Communications: Retained for up to three years following resolution of the relevant query or dispute.
• Technical and Analytics Data: Aggregated analytics data may be retained indefinitely in anonymised form. Raw session and device logs are retained for up to 12 months.
• Closed Accounts: Following account closure, certain data is retained as described above. Data that is no longer required is securely deleted or anonymised.

If you request deletion of your account and personal data, we will action that request as far as our retention obligations permit. Data that we are required to retain for legal or financial compliance purposes will be held for the minimum required period and then deleted.

08 Data Security

Protecting your personal data is a core operational priority at 99sb. We implement a range of technical and organisational security measures to guard against unauthorised access, accidental loss, alteration or disclosure of your data.

• All data transmitted between your browser and the 99sb platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — we do not store plaintext passwords at any point.
• Access to personal data within the platform is restricted on a need-to-know basis. Staff who process player data are subject to confidentiality obligations.
• We conduct regular security assessments and monitor for unusual access patterns or potential breaches.
• Payment credentials are handled by PCI-compliant payment providers — full card or account numbers are never stored on 99sb's own infrastructure.

09 Your Rights

As a user of 99sb, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us through the platform's support channel.

We will respond to data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before actioning a request to ensure we do not disclose your data to an unauthorised person.

10 Children's Privacy

99sb is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The registration process requires users to confirm they are 18 or over, and we may request identity verification documents — such as a CNIC — at any point to confirm age eligibility.

If we discover that an account has been registered by a person under 18, we will immediately suspend that account, reverse any transactions where possible and delete the associated personal data in accordance with this policy. Any funds in such an account may be forfeited pending investigation under our Terms and Conditions.

If you are a parent or guardian and believe that a minor may have registered an account on 99sb using false information, please contact us through the platform's support channel as soon as possible so we can investigate and take appropriate action.

11 Policy Updates

We may update this Privacy Policy from time to time as the platform evolves or as our data practices change. When we make updates, the revised policy will be published on this page with an updated "last updated" date at the top. For material changes that significantly affect how we handle your personal data, we will aim to notify registered players through a platform notification or by email where possible.

We encourage you to review this page periodically so you remain informed about how your data is being handled. Your continued use of 99sb following the publication of an updated policy constitutes your acceptance of the changes.